Hi, having a problem with the Superhub 3 that a lot of people have reported, solid red light. The hub is not in Modem mode, it is well ventilated and I have tried rebooting many times (solid red light returns). Not overly hot to touch but does slow down on wi-fi from time to time. The solution seems to be for an engineer to come out, diagnose & replace the hub.
Can a team member please message myself to arrange an engineer, thank you.
Thanks for your post! I'm sorry to hear your Hub seems to be overheating. We'll be more than happy to arrange an engineer visit for you and get it checked out.
I've popped you over a private message so I can take some details. I'll chat to you further from there 😊