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sidefx
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Super hub 3 power levels

Hi are these power levels ok?

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

16590000001.938256 qam32
2475000000237256 qam9
34830000002.237256 qam10
4491000000237256 qam11
54990000001.737256 qam12
6507000000237256 qam13
75150000001.538256 qam14
85230000001.537256 qam15
95310000001.737256 qam16
105390000002.238256 qam17
115470000002.238256 qam18
125550000002.238256 qam19
135630000002.238256 qam20
14571000000237256 qam21
15579000000238256 qam22
165870000001.738256 qam23
175950000001.737256 qam24
186030000001.938256 qam25
196110000001.738256 qam26
206190000001.238256 qam27
216270000001.738256 qam28
22635000000238256 qam29
23643000000238256 qam30
24651000000238256 qam31
 
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked38.91840
2Locked37.68919
3Locked37.69924
4Locked37.314536
5Locked37.610235
6Locked37.67513
7Locked38.65727
8Locked37.6930
9Locked37.39214
10Locked38.67919
11Locked38.65625
12Locked38.65218
13Locked38.63924
14Locked37.64349
15Locked38.63714
16Locked38.6410
17Locked37.62613
18Locked38.62442
19Locked38.93813
20Locked38.6220
21Locked38.6338
22Locked38.62516
23Locked38.62418
24Locked38.61816

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

13260000047.5512064 qam3
24620000047.8512064 qam1
33940000047.3512064 qam2
42580000046.5512064 qam4

 

 

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Adduxi
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Message 2 of 14
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Re: Super hub 3 power levels

Yes, they look fine.  Some PostRS errors, but you may not have rebooted the Hub recently?  Ideally these should be zero.

Do you have a problem with your Broadband?

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sidefx
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Re: Super hub 3 power levels

Hi thanks for the reply and I did a reboot they are now zero. I did have virgin media out today because my internet was intermittent thinking they'd fixed the issue and not long after they went internet dropped out for 5 mins. It's all ok now but I'll just have to wait and see.  I hope the reboot helps and thanks again.

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sidefx
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Re: Super hub 3 power levels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.960
2Locked37.650
3Locked37.640
4Locked37.600
5Locked37.300
6Locked37.650
7Locked38.600
8Locked37.300
9Locked37.630
10Locked38.650
11Locked37.600
12Locked38.660
13Locked38.640
14Locked37.650
15Locked38.650
16Locked38.600
17Locked37.600
18Locked38.660
19Locked38.950
20Locked38.600
21Locked38.650
22Locked38.950
23Locked38.950
24Locked38.960

 

I do have pre rs errors though anything I should be worried about?

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sophist
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Re: Super hub 3 power levels

Pre rs errors are nothing to worry about… just the post.

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sidefx
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Re: Super hub 3 power levels

This morning my power levels have dropped my internet not long went completely

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

16590000000.738256 qam32
24750000000.937256 qam9
3483000000137256 qam10
44910000000.737256 qam11
54990000000.537256 qam12
65070000000.737256 qam13
75150000000.438256 qam14
85230000000.237256 qam15
95310000000.537256 qam16
10539000000137256 qam17
11547000000138256 qam18
12555000000138256 qam19
13563000000138256 qam20
14571000000137256 qam21
155790000000.938256 qam22
165870000000.538256 qam23
175950000000.537256 qam24
186030000000.738256 qam25
196110000000.538256 qam26
206190000000.238256 qam27
216270000000.538256 qam28
226350000000.937256 qam29
236430000000.938256 qam30
24651000000138256 qam31



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sidefx
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Message 7 of 14
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Re: Super hub 3 power levels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.6240
2Locked37.64385
3Locked37.651107
4Locked37.648156
5Locked37.35988
6Locked37.649168
7Locked38.645101
8Locked37.64451
9Locked37.34164
10Locked37.64496
11Locked38.652106
12Locked38.66860
13Locked38.6700
14Locked37.3462
15Locked38.6500
16Locked38.9320
17Locked37.6380
18Locked38.6511
19Locked38.6380
20Locked38.6250
21Locked38.6220
22Locked38.6390
23Locked38.6360
24Locked38.9230
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Adduxi
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Message 8 of 14
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Re: Super hub 3 power levels

Those power levels are in spec.  -6 to +10.  However there is noise on your circuit i.e. PostRS errors.  Check all connections are finger tight, from the Hub back to the outside as loose connections can cause noise ingress.

Other than this, nothing you can do except phone VM and request an engineer to fix the circuit.

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Hayley_S
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Message 9 of 14
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Re: Super hub 3 power levels

Hello @sidefx.

 

Thank you for posting on the community page! Good to have you back.

 

I am sorry to see that you are having issues with your broadband at the moment.

 

I would love to help you with this, I will send you a private message so I can locate your account.

 

Look forward to your response.

Hayley
Forum Team



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Gareth_L
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Re: Super hub 3 power levels

Hello sidefx

I have just sent you a private message with an an engineers appointment time 

Gareth_L

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