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escargo
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Super Hub 2ac status in Modem mode

I'm running my SuperHub 2ac in Modem mode.

Today my download speed is terrible and I wanted to check all the status type information (bonded channels, error messages, etc) but if I log into the SH (192.168.100.1) the only option I now see is the one to turn it back into a full router.

Is there a way to get to all the other status information, like you can do when it is in full router mode?

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DJ_Shadow1966
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Re: Super Hub 2ac status in Modem mode

Hello

Do not login and at the top right it says Router Status this is where you get the stats from.

login-81160-large.jpg

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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escargo
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Re: Super Hub 2ac status in Modem mode

Oh, ignore that. It turns out that if you **aren't** logged in you can get to that information via the "router status" link in the top right corner. But the moment you login that turns into the sign-out button and you can't get there anymore.

Great UI design choice there by someone!
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escargo
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Re: Super Hub 2ac status in Modem mode

Thanks, just discovered that myself.
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ukracer
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Re: Super Hub 2ac status in Modem mode

I can't even access the login page to see what is going on when I put it into modem mode.

All this happened after I was sent a superhub 3 despite me telling them I do not want a superhub 3.

I think they have spiked my superhub 2 AC Lite.

The message I keep getting is DHCP server is not working.

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Paul_DN
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Re: Super Hub 2ac status in Modem mode

Hi UKracer,

 

Thank you for reaching out to us in our community, I am sorry to hear that your suprer hub 2ac has stopped working since you were sent a hub 3.0, I have tried to have a look our end however I was unable to locate you account with thge details we have for you.

 

 

 

I will be more than happy to help, so I can access your account I will send you an invite into a private chat, please click on the purple envelope to accept.

 

Regards

 

Paul.


 

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