Struggling to set up! Old coaxial cable but no Virgin socket?
2 weeks ago
Today I received my Virgin hub and began to set up but I don't appear to have the standard kit in my house. I basically have a wire (well actually 2 wires next to each other) coming straight out of my wall (i'm on the first floor of a Victorian maisonette) . They both have little prongs coming out. Obviously they are PLUGS not SOCKETS.
Noone on the phone at Virgin can help or knows what this is, so have booked an engineer to come on Thursday. In the mean time, does anyone know what I can do? Could I plug one of the cables directly into the hub? They look rather old, the cables are rather painty and dirty and the prongs look a little rusty so I don't want to mess it up!
They say people have had Virgin in my flat before. Am I missing something?!