Virgin Media Community

[svmcafee]

Hello, The plastic cable cover outside my house has been loose for some time and has now gone missing completely - see photo. Would a team member be able to arrange for a replacement to be fitted? Many thanks

[David_Bn]

Good Afternoon @svmcafee, thanks for your post on our Community Forums, and a very warm welcome to you!

Check out the purple envelope in the top right hand corner for a private message from me, and I'll be able to have a member of our team out to repair this for you.

Kindest regards,

David_Bn 

[David_Bn · Accepted solution]

Thanks for your time @svmcafee, and I'm glad we've been able to have this booked in for you.

Do please feel free to update the thread with a picture of the work, once it's taken place.

As per my private message, do also please come back to me directly.

Kindest regards,

David_Bn

[svmcafee]

Hi David - the work was completed this morning, thanks again for your help! 

[Travis_M]

Hi @svmacfee

Thank you for your reply

Great to hear this is now sorted, I hope you have a great weekend 🙂

Regards