Menu
Reply
Highlighted
  • 17
  • 0
  • 0
Tuning in
85 Views
Message 1 of 3
Flag for a moderator

Stopping Cancellation

Need to stop the cancellation of my virgin media services due 27/3 but reduce the cost as cant afford to pay the package I have - why I was cancelling orginally.

Am working in key sector & need to be able to connect 

Any help?

0 Kudos
Reply
Highlighted
  • 932
  • 68
  • 127
Well-informed
64 Views
Message 2 of 3
Flag for a moderator

Re: Stopping Cancellation

Since that's only 2 days away I'd keep trying them on the phone until you get through. It might be the 27th before someone from Virgin see's this post... 

Highlighted
  • 17
  • 0
  • 0
Tuning in
58 Views
Message 3 of 3
Flag for a moderator

Re: Stopping Cancellation

Eventually got through after holding for ages, sorted new package, thankfully all sorted - shame they didn't do this in first place then I wouldn't have had to cancel!🤣

They were very helpful so keep trying & hold anyone else facing same problems 👍

0 Kudos
Reply