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helpme21
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Spotter needed???

on ‎07-09-2021 08:55

Hi so far I have had 3 requests for a spotter to come to our new property, not had any response is there a direct number for this department as I notified virgin 18 days prior to our move and I’m working from home and need a connection ASAP due to our account been closed I’m unable to log into hotspot!! 

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g0akc
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Re: Spotter needed???

on ‎07-09-2021 10:50

I suggest this belongs in the set up and connection forum - either repost or wait for a VIP/forum staff to move.

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
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newapollo
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Re: Spotter needed???

on ‎07-09-2021 11:26

Hi helpme21,

Have you spoken to the pre-installs team on 08000521734?

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

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