Hi @Ryan_H98
Welcome to the community!
Sorry to hear you're having some issues with getting an installation booked. I can see that you have another thread relating to this issue where one of my colleagues has offered you a private message to investigate this further. Please direct all further communications for this issue through your other thread and with my colleague via the private message he has invited you into.
We kindly ask that community members do not create multiple threads for the same issue, this is to make sure your answers are dealt with quickly and via correct process. Many Thanks