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anna112
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Splitter Query

I have received my start-up box for virgin media broadband but the white cable will not fit in the master socket as it is circular and the socket is square. Do we need a splitter to make this fit - should this have been included in the pack? 

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JOE-C
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Re: Splitter Query

Hi, it sounds like the socket you are referring to is a phone socket and not our broadband socket. If you could attach a photo I would be able to confirm for you.

 

Thanks Joe. 


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