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Splinter required?

Do I need a splitter? Virgin didn’t send me one. Only connected tv via Ethernet and tele failed to verify

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Re: Splinter required?

Good Afternoon Rmegaw,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been having issues with your TV services, looking at your account, it appears that both services appear to be connected. 

 

Can you tell us more about the set up you have at home?

 

Are you still experiencing any issues with your services?

 

Kindest regards,

 

David_Bn

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