Speaking to anyone about a complaint is impossible HELP NEEDED
3 weeks ago
Does anyone have a number or an email address where I can log a further complaint or escalate a complaint.
Ive had an engineer out 3 times now and still nothing is being done about this terrible install. They have added armour to the cable twice and then today an engineer came out after a further complaint and still didn't re route the wire.
All it needs is a longer cable running around the perimeter of the garden so it will stay buried not just lay across the middle of the garden for anyone to trip on. I have an elderly mum who frequently visits and a 6 year old daughter. Making any complaint is near impossible and speaking to anyone is even harder. All I need is a longer cable running and this has been going on for months.
What if my mum tripped on the cable and cracked her head open after I have several logged complaints?