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Socket

pauleaton
Joining in

on ‎04-11-2023 16:29

I need a link to arrange my socket to be moved up the wall about 12 inches please

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎04-11-2023 18:16

Hi pauleaton 

There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

You should call  150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) 

When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you.

Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Vikki_M
Forum Team
Forum Team

on ‎06-11-2023 18:36

Hi pauleaton

Thank you for your post and welcome to our community.

If you would like any equipment relocated, there is a £25 charge for this.

Are you happy to proceed?

If so, please let us know here and we can send you a private message to arrange this. 

Vikki - Forum Team


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