Virgin Media Community

[nazam50]

Hi.
I have recently subscribed to virgin media broadband (only) service. My question is, i want to port my sky landline number to virgin media as well.  So, what is the best way to do it.

Thanks

[Ernie_C]

The first thing you will have to do is upgrade your order to be broadband and landline, instead of broadband only.

The outcome and price will be dependent on whether you are already installed and active or simply on order.

In either case, you will need to call in to upgrade, 0345 454 1111.

[nazam50]

Thanks buddy.

i’ll try

[Roger_Gooner]

It is essential that you do not contact Sky to cancel as the number has to be active for a successful port. VM will contact Sky and your Sky phone (and broadband) will cease when the port is done.

[jpeg1]

Also bear in mind that after the changeover the phone will need to be moved from the existing phone socket on the wall, to the phone socket on the Virgin Hub. 

[nazam50]

Yeah lovely 

i’ll do that.

cheers

[Steven_L]

Hey @nazam50,

Welcome to the community and thanks for taking the time to post your issue on the forums.
Have you been able to speak to the team to arrange for your telephone line to be added and port started?

Regards,

Steven_L