Sky Q with Superhub 4 wifi connection constantly dropping
2 weeks ago
Hi Folks. Hope someone can help with this issue I am having. Since receiving the hub 4 my Sky Q box will not keep the wifi connection at all. It will initially say it is connected after entering the password but within a few minutes it drops and I receive the error message on screen to confirm this has happened.
I have searched through the community forum to seek a solution and one suggestion was separating the wifi connection into 2.4 and 5 Ghz bands. I tried this but the Sky Q box still disconnects.
I tried calling Virgin Media but found it impossible to speak to anyone directly about this issue. An ethernet connection is out of the question as the hub 4 is upstairs and the Sky Q box is downstairs.
Anyone have any ideas how to resolve this? Oh and I tried contacting Sky but all I got from that call was a text message to look at their help pages!
Re: Sky Q with Superhub 4 wifi connection constantly dropping
2 weeks ago
No I have not tried that although did have one many years ago but it was very slow. Plus I have seen other posts where a powerline adaptor did not resolve the issue with Sky Q. Thanks for your suggestion though. Really need to hear from someone with the same issue as myself and found a solution.