Good morning @menatiler
Welcome to the community and thank you for your post. To answer your main questions:
- no unfortunately you can't have more than 1 modem with us it is 1 per account. However you can utilise our WiFi plume pods or your own boosters to extend your connection around the home.
-There shouldn't be any work for your builder to complete in order to get our services as our install technician can drill and fit a point in your living room for you.
-are you moving your existing package or will you be a new customer? You can certainly book a site survey for a technician to confirm all this In person but depends on your situation who you need to speak with?
Here to help! I'm a technician helping out whilst working from home. Find out more