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Signing into new contract when looking to move home

Joining in
I am currently paying £61.25 for 200MB internet on a rolling contract (and have been for years because I'm an idiot) We are hoping to move home this year, but that's not a guarantee (we've been house hunting for 12 months already). I know already VM don't have cable services in the area we are looking to move too. I'm thinking about calling them up, cancelling and waiting for the retentions call to get a discount (and maybe a speed upgrade). Betting on the "we don't service your new area" to save us from early exit fees if we move in the next few months. Just wanted to check if anyone more informed can spot an issue here that's going to land us with early exit fees?

Very Insightful Person
Very Insightful Person
If you have been on a rolling contract for years, then you just give 30 days notice and leave with no exit fees.


I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 1 WiFi, 1 on PA) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On 250Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Forum Team
Forum Team

Hey bakugo, thank you for reaching out and I am sorry to hear you about your situation.  

Also just to add to this we no longer charge Early Disconnection Fees if your new property is declared unserviceable by Virgin Media, you would just need to send proof that you are moving into this particular property. 

However if you are moving overseas any EDF charges would still apply. 

Because you are on a 30 day rolling contract though, you won't be subject to any leaving or moving fees. Thanks 

Matt - Forum Team

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