Hello all. I hope this is in the right section, apologies if its not. I've just signed up for the m500 broadband and got a sim card for my daughter at the same time. My question is do I need to ring my current broadband and mobile providers to cancel the current services? Or does it all swap over and cancel automatically? Ive provided the pac code so she keeps her number if that makes a difference. I forgot to ask the question to the virgin man when I signed up last night. Ive read different things, some say i do and others say it will do it automatically. Thanks a lot.
If you've requested a number port it's done for you else you need to do it. I'd suggest no cancelling existing arrangements until virgin is in and running as problems do occur and trying to get your existing provider to extend service can be difficult.