Menu
Reply
Richp3nfd
  • 4
  • 0
  • 0
Joining in
172 Views
Message 1 of 7
Flag for a moderator

Shoddy install

Really shoddy install as shown. Not what I want on my wall. Easy to be damaged. How do I get a proper secure box fitted instead of this mess? 

65E10C47-BA6F-4EFA-BB05-11CB4808BDD6.jpeg

A9A1698E-D50A-48FF-8F2D-780894F6B284.jpeg

0 Kudos
Reply
apcyberax
  • 33.61K
  • 1.89K
  • 5.98K
Very Insightful Person
Very Insightful Person
128 Views
Message 2 of 7
Flag for a moderator

Re: Shoddy install

was that an engineer install or a self-install?

VM will replace or repair the box but as you have working services they will not do it during the lockdown.
It would put the engineer and you at risk for something that is just cosmetic.
0 Kudos
Reply
Richp3nfd
  • 4
  • 0
  • 0
Joining in
124 Views
Message 3 of 7
Flag for a moderator

Re: Shoddy install

It was an engineer install. 

0 Kudos
Reply
Z92
  • 2.04K
  • 168
  • 311
Problem sorter
120 Views
Message 4 of 7
Flag for a moderator

Re: Shoddy install

Likely did it for speed to get you up and running. They'll return after lock down to replace the box. 

0 Kudos
Reply
Richp3nfd
  • 4
  • 0
  • 0
Joining in
117 Views
Message 5 of 7
Flag for a moderator

Re: Shoddy install

Thanks. I was hoping for that. What’s the best way to get that arranged after lockdown? 

0 Kudos
Reply
sayekm
  • 319
  • 27
  • 59
Fibre optic
99 Views
Message 6 of 7
Flag for a moderator

Re: Shoddy install

It looks like they fitted the latest design connector but did not have the box with them. The chances of you seeing another engineer come round is very slim until you have issues with the service.

The correct box can be purchased via that link and you can tidy up yourself to look like this picture. I would also move the box so its fitted over the entry point of the black cable. 

 

https://www.ebay.co.uk/itm/Virgin-Media-White-Internal-Wall-Box-Housing-New-Euro-Modular-Type/284076...

sayekm_0-1613640603098.png

 




xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
M200 Oomph - 5GB SIM + 3 extra SIM family plan - BT whole Wi-Fi - Sky Q
............................................................................................................................
Don't cry over Virgin price increase instead speak to retentions team and negotiate a better deal.
0 Kudos
Reply
Richp3nfd
  • 4
  • 0
  • 0
Joining in
94 Views
Message 7 of 7
Flag for a moderator

Re: Shoddy install

@sayekm 

Thank you so much for the advice. That’s just what I’ll do. 

0 Kudos
Reply