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Morwennapilk
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Setting up a new account

Hi,

I need to continue my wifi which was done through uni homes in my flat, however the bills contract finishes a month before our tenancy ends, I’m trying to create a new account for the last month but I don’t have a reference number or account number. Can anyone help me find out how I find it?

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Paulina_Z
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Re: Setting up a new account

Hi @Morwennapilk,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that your having some issues with your broadband account at your student property.

Can you confirm if you're the account holder of the account, or was the account set up by your letting agency? Are you able to contact your letting agency to have this contract extended? 

If you're wanting to create a new account for your property, you can contact our Sales team on 0800 183 1234 to see how we can help you. You can also take a look at our Student Broadband Deals on our website for more information on what services we can provide.

Please keep us updated on how you get on and if there's anything else we can do to help.

Thank you.

Paulina_Z
Forum Team



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