Hi, I have been having with my virgin connections for months - have had 2 engineers out that blamed my local network. Now, currently on my second outage this week (NO TV, Broadband etc) apparently down 18th-29th Jan intermittently). I am at a bit of a loss on what to do... When the service is running, I have to wire into my modem as can't get any significant WiFi speed. My whole house is a 'Smart home' so nothing works. Also to cap it off - my bills are going up £3.50 a month and up to date for a service that doesn't really work and isn't reliable. Also this is Zone 2 London!
As many people are at the moment, there are two of WFH and we need consistent speeds for our jobs. Currently tethering off 3G - thanks Virgin.
HI davidleonard, thanks for the message, we have looked into this for you and can see that there are no area outages and everything is showing as green. You mentioned that the service was intermittent and this would not qualify as a complete loss of service. ^Chris