Virgin Media Community

[APCJ]

Hello, I live in a central area of Edinburgh and I often see Virgin Media vans carrying on maintenance around the block, and yet for the last 5 years since I moved to this address I’ve been unable to sign up for services through VM’s website due to service not being available at my address.

I used to live a couple of streets over from my current address and had no trouble getting a connection there.

Is there a way to verify that service is indeed unavailable here?

Many thanks | APCJ

[campo7]

Hi

Please PM me your address and I will check for you. 

cheers

[campo7]

Hi

I have checked the Virgin site and GCOMMs(blueprints) and unfortunately we do not go near your address. 

[Lee_R]

Hi APCJ, thanks for posting and welcome to our community.  Our fantastic @campo7 will have given you correct information.  What I can add is, that if enough people in your street fill in this form we'll certainly review it and take it very seriously.

Regards

Lee_R

[Lee_R]

HI campo7, I am going to send you a private message. Hope you don't mind:-)

Regards

Lee_R

[APCJ]

Thanks Lee_R

I periodically check your site and fill in the form. I might inform the other buildings in our block and hopefully they'll too fill in the form.

Thanks again.

[Lee_R]

Sorry  I could not be of more use to you APCJ

Best of luck for the future.

Regards

Lee