Menu
Reply
APCJ
  • 2
  • 0
  • 0
Joining in
308 Views
Message 1 of 7
Flag for a moderator

Service Unavailable In My Area?

Hello, I live in a central area of Edinburgh and I often see Virgin Media vans carrying on maintenance around the block, and yet for the last 5 years since I moved to this address I’ve been unable to sign up for services through VM’s website due to service not being available at my address.

I used to live a couple of streets over from my current address and had no trouble getting a connection there.

Is there a way to verify that service is indeed unavailable here?

Many thanks | APCJ

0 Kudos
Reply
campo7
  • 581
  • 111
  • 120
Forum Team (Retired)
Forum Team (Retired)
305 Views
Message 2 of 7
Flag for a moderator

Re: Service Unavailable In My Area?

Hi

Please PM me your address and I will check for you. 

cheers


Here to help! I'm a manager helping out whilst working from home. Find out more


0 Kudos
Reply
campo7
  • 581
  • 111
  • 120
Forum Team (Retired)
Forum Team (Retired)
275 Views
Message 3 of 7
Flag for a moderator

Re: Service Unavailable In My Area?

Hi

I have checked the Virgin site and GCOMMs(blueprints) and unfortunately we do not go near your address. 


Here to help! I'm a manager helping out whilst working from home. Find out more


0 Kudos
Reply
Lee_R
  • 2.3K
  • 125
  • 213
Forum Team
Forum Team
243 Views
Message 4 of 7
Flag for a moderator

Re: Service Unavailable In My Area?

Hi APCJ, thanks for posting and welcome to our community.  Our fantastic @campo7 will have given you correct information.  What I can add is, that if enough people in your street fill in this form we'll certainly review it and take it very seriously.

Regards

 

Lee_R

0 Kudos
Reply
Lee_R
  • 2.3K
  • 125
  • 213
Forum Team
Forum Team
242 Views
Message 5 of 7
Flag for a moderator

Re: Service Unavailable In My Area?

HI campo7, I am going to send you a private message. Hope you don't mind:-)

Regards

 

Lee_R

0 Kudos
Reply
APCJ
  • 2
  • 0
  • 0
Joining in
239 Views
Message 6 of 7
Flag for a moderator

Re: Service Unavailable In My Area?

Thanks Lee_R

I periodically check your site and fill in the form. I might inform the other buildings in our block and hopefully they'll too fill in the form.

Thanks again.

0 Kudos
Reply
Lee_R
  • 2.3K
  • 125
  • 213
Forum Team
Forum Team
238 Views
Message 7 of 7
Flag for a moderator

Re: Service Unavailable In My Area?

Sorry  I could not be of more use to you APCJ

Best of luck for the future.

Regards


Lee

0 Kudos
Reply