Sequence to self install Hub 5 replacing SuperHub 3 in modem mode.

[mikebhm]

Hi, as part of upgrading from M350 to 1GIG I am being sent a Hub 5 for self install and activation. 

In my present setup the SH3 is in modem mode connected to an Apple AirPort Extreme, connected to BT Whole Home mesh.

I am thinking I will:-

-power off existing router and mesh.

-plug in the Hub 5 with an ethernet cable.

-change Hub 5 to modem mode. 

-connect Hub 5 to existing router.

-turn everything on. 

Anything else? what about activation?

Thanks for any tips or advice.

[Tudor · Accepted solution]

Whatever hub you have you must follow the sequence below:

How to put a VM hub into modem mode:

1) Access your hub on 192.168.0.1, sign on and put it into modem mode. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green. Best done from a wired connection.

2) Turn off the hub and disconnect any Ethernet cables

3) Fully initialise your own router or mesh master unit and make sure the WAN port is set to DHCP

4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money

5) Turn on the VM hub.

6) You should now be able to access the internet and the hub will now be on 192.168.100.1

Note1: this only needs doing once for each new router or VM changes your WAN IP address.

Note2: If you have a Hub4 and your own router is NOT 192.168.0.1 then it’s possible that you can still access the VM hub on 192.168.0.1

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[mikebhm]

Thank you very much for detailed reply Tudor.

I think the key steps are the same as mine, except mine did not include your 2), Turn off Hub before connecting to router, which I can see would be crucial.

Do you know how the Hub 5 confirms it is in modem mode?  Solid green from this thread