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Self installation kit

Just joined

I have just ordered a self-installation kit for my student housing. I was supposed to receive it on 02/09, but I was sent another email saying that the delivery date has been pushed to 21/09. This means that we will have to stay 3 weeks without wifi, which is extremely inconvenient as students. We are seriously considering terminating our contract and going with a different provider if this problem persists. 


Forum Team
Forum Team

HI Ich1,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about your delay. 

Did the email advise why it has been delayed?