Virgin Media Community

[Ellie563]

Just for my box, followed all instructions green WiFi light but flashing green light where it should be white. Spent an hour trying to get through to get told it won’t activate till tomorrow? I haven’t seen that anywhere is this correct? Any help desperate for WiFi 

[-tony- · Accepted solution]

some come activated others not and its always best to ring the line - 0800 953 9500 - double check all connections back to the external box - any you are not sure about post photos

[Ellie563]

Yes called that number they told me it wouldn’t start to the 16th but no one ever told me it would take till the next day to activate it. Was wondering if anyone else has had this issue.