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Paula7719
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Self install - no connector cable and hub is just flashing green

Hi, I had a hub and tv box delivered today. I have no connector cable and 2 insulator cables instead. I've connected the hub to the virgin white wall box, requested the signal from virgin 3 hrs ago, they say I'm all set up but hib just flashes green, no internet. I cant get through on phone, 3hrs so far!!

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