Is it possible to select the date virgin broadband goes live? My sky broadband ends midnight on 25th January so I would want virgin to become active at the same time. Is this possible and if so how do I go about sorting this out?
No I don't need anything installed the previous owner had virgin and the line is still there. When im going through the sign up process no option is coming up to select a start date before putting in bank details so don't really want to do that before selecting a start date
Thank you so much for you response and I'm so sorry to see you've been confused about the sign up process.
You can sign up online and select your install date to suit, you can view new customer deals here. You will also receive a contract with all information etc if you sign up over the phone. Hope that helps!
Thanks for coming back to us, as you are moving into a property where the services are already active you will need to do this over the phone, they will send you a confirmation via Email so you still have the paper trail you require.
You can contact our sales team on 0800 183 1234 8 AM until 8 PM Monday to Friday and 9 PM to 6PM Saturday and Sunday.