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S102 in new TiVo Box

New TiVo set us is stuck at 33% and cannot load channel. 

Trying to contact Virgin with no luck.

Can anyone help? 

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Re: S102 in new TiVo Box

Hi Leggett01,

 

Welcome to the community 🙂 so sorry we weren't able to get back to you sooner.

 

I can see that you were able to call our helplines regarding this issue and we were able to fix this for you which is great.

 

Please let us know if you need anything else at all from us.

 

Have a great weekend!

 

Beth

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