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Router Delivery

Francis321
Joining in

on ‎20-09-2023 13:21

Hi,

I have a provisional delivery date of tomorrow for my router but there's been no delivery confirmation. Is there anyone I can talk to who can confirm whether delivery is happening tomorrow?

I don't have an account number yet so I can't sign in to myvirgin media

Thanks,

Francis 

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VM-Jon
Problem sorter

on ‎20-09-2023 14:09

Hi @Francis321 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon

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