Virgin Media Community

[RydesHill2021]

Please can Virgin Media create a simple way of reporting vandalism to their roadside cabinets. Their phone system features do not all work and I am not sure that the information given is logged at all. Surely it is of value to VM to know when their property is damaged, but they don't make it easy to help.

Also, any response is very slow.

The following cabinets in the Rydes Hill part of Guildford have been vandalised.

1. Rydes Hill Rd. corner of Shepherds Lane

2. Rydes Hill Rd. corner of Clayton Drive

3. Somertons Close corner of Peak Rd

4. Bryanstone Av opposite Bryanstone Close

5. Belmont Av. corner of Bryanstone Av.

Please do something about it!

[goslow]

You can try this page on the forum

https://community.virginmedia.com/t5/Digital-life/How-to-report-damage-to-street-equipment/ba-p/4151...

whether or not the above is any better, or effective, than anything else you have tried, I couldn't say.

[jbrennand]

Or... The number (automated) for reporting street box problems is 0330 333 0444