Showing results for 
Search instead for 
Did you mean: 

Return kit

Just joined

Hello, I apologise if this is the wrong forum but I wasn’t sure where this would be applicable. I recently moved out of my previous home and cancelled virgin broadband, now that I’m officially out virgin are requesting that I send back the kit. I do not have the kit as it is at the house, is there any ideas how I can sort this out? Many thanks ! 


Forum Team
Forum Team

Hi @Ash1407 

Thanks for posting and welcome to the community. Sorry to hear you left us. 

Is there anyone at the old property who can return it for you?

Best wishes.

Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill