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Retentions success — £44 to £19

Joining in

Just rang VM, sharing the deal I got to help people know what they might get:

Was on M125 broadband, introductory price of £25/mo, about to rise to £44/mo.

Called to cancel — robot offered me £32/mo.

First agent offered me M250 for £34/mo.

Second agent offered me M125 for £28/mo.

Arranged cancellation.

Outbound retentions called next day, offered me a VM+O2 18-month contract:

VM M125 @ £14/mo

O2 2GB sim @ £5/mo

I think the O2 sim might actually be 4GB because of Volt, not sure though.

I've heard VM retentions deals are by area, so this was in Lincolnshire.


Forum Team
Forum Team

Hey noah05,

Welcome to the community and thanks for taking the time to post here on the forums.

I'm glad to hear that you have got such a good deal to stay with us for another 18 months 😁

Kind Regards,