Virgin Media Community

[richard49]

I was having slow internet connection on my Windows 10 laptop so (unfortunately) reset my network.

I now have no VM network showing up under 'Network' and can't find a way to re-install it.

Might you be able to advise what to do as I can't find anything on the Virgin website that helps?

Any advice would be helpful.

[goslow]

What do you mean when you say no VM network showing up under 'Network' ?

If you are trying to make a wi-fi connection and can see the hub's SSID, follow the Windows 10 video here

https://www.virginmedia.com/help/broadband/connect-devices

If you can no longer see the VM SSID, this may be because the W10 network reset has reinstalled your network card drivers.

[Adduxi]

Or did you reset the networking on your laptop and have disabled the wifi on the laptop ?

[richard49]

Sorry to have taken a long time to get back to you.

As I had the problem mentioned I thought that I'd restore the computer to an earlier restore date but that went south very quickly....

I ended up in a never ending loop and ended up restoreing the laptop to the factory settings which after re-instaiing windows and all of the updates associated with it it took just over a full day to get back to where I was started; a working laptop that connects tot he Internet.

I didn't mind doing it as I think that after a few years of use it does the laptop good to have a 'clearout'.

Thanks again everyone who took the time to respond, it is appreciated.

[Adduxi]

Glad you got it sorted and it's all working.

Agree with the refresh of Windows!  🙂

[Tudor]

With lots of Windows problems I gave up on Microsoft 2 years ago all for the better.

[goslow · Accepted solution]

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@richard49 wrote:

Sorry to have taken a long time to get back to you.

As I had the problem mentioned I thought that I'd restore the computer to an earlier restore date but that went south very quickly....

<snip>

Thanks again everyone who took the time to respond, it is appreciated.

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Depending on the specs of your laptop, you could have a look at some of the free backup/imaging programs to help restore a laptop back to a known condition very quickly.

I have used 'Macrium Reflect Free' for a long time (but sadly no longer free from Jan 2024)

and am now evaluating 'Paragon Backup & Recovery Community Edition' (currently free) as a replacement

With a USB3 connection on the laptop, and backing up to a USB3 external hard drive, the entire laptop can be restored to a basic build of Windows from an image in about 5 to 10 minutes (via a bootable USB pen drive).

I often make an image before any major computer hardware/software changes so that if the changes go wrong I can go back to the previous setup very quickly.

[richard49]

I'll make a not of that for making an image before any major computer hardware/software changes

Thanks

[Adduxi]

@goslow  and @richard49  

I have been using this for years across different kit and it works great. I even keep images on a USB drive for relatives kit. It’s also free…..

https://www.veeam.com/agent-for-windows-community-edition.html

[goslow]

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@Adduxi wrote:

@goslow  and @richard49  

I have been using this for years across different kit and it works great. I even keep images on a USB drive for relatives kit. It’s also free…..

https://www.veeam.com/agent-for-windows-community-edition.html

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Thanks, will give that a go alongside Paragon as a replacement for Macrium.