Reschedule engineer

[Hammond0202]

I have an engineer booked for Thursday 20/10 but I need to reschedule and I should be able to see the appointment on my account, which I can’t so I am unable to rearrange. Any help please? Thanks

[Matthew_ML]

Hey Hammond0202, thank you for reaching out and a warm welcome to the community I am sorry you can't see your appointment on the app. 

However I can also see you have spoke to the team about this, did they manage to get this sorted out for you? Thanks