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Rerouting outside cable

SB182
Joining in

on ‎18-02-2023 15:33

I’m getting an extension and the conservatory which the virgin cable is attached to is due to be demolished in about a weeks time so I will need the cable rerouting. How do I go about arranging this?

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎18-02-2023 16:11

There will be a cost of £25.

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Gareth_L
Forum Team
Forum Team

on ‎20-02-2023 18:23

Hello SB182.

Thanks for your first post and welcome to our Community.
Thanks for asking about the relocation of the external cabling.

If you haven't been able to call us yet, 
I'd like to take a look into this for you and get this booked in.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L
 

 

 

 

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