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Repull appointment

On our wavelength

My internet was very flakey for the past month and on the 24th December I had an engineer come out to have a look and he said that the the noise levels were off and one particular channel was way out of range.

He did something to make it much better but said the cable outside the house needs a repull. 

He said it had been booked for 23rd January but I can't find this on the appointments part of the app.

Can someone confirm this at all?



Forum Team
Forum Team

Hi there @Blakey47


Thank you so much for your post and welcome back to the forums, it's great to have you here. 


I'd be happy to check this for you via a PM, I'll pop one across now, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.


Thank you