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Reposition socket

Samd2
Joining in

Hi Please could you contact me to arrange an engineer visit to reposition the virgin socket. I understand there will be a £25 charge.

Thanks, Sam.

3 REPLIES 3

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Ilyas_Y
Forum Team
Forum Team

Hi @Samd2, thanks for reaching out to us and a warm welcome to the Virgin Media Community Forums. 👋🏼

We can indeed book this in for you.
I will send a private message.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Ilyas_Y
Forum Team
Forum Team

Thanks for speaking with us today @Samd2 on the Virgin Media forums. 👋🏼

I'm glad we have been able to assist and get the appointment booked as needed.
As advised - let us know how it goes and feel free to reach out to us for any queries you may have.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs