Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Replacement router and app

Scarecrow0405
Joining in

on ‎08-10-2022 18:30

Hi.

 

Just had a replacement router supplied. All working fine.

 

My problem is my virgin connect app still thinks I've got the old router and for the life of me I can't get it off the app and the new one on so I can't manage my devices.

 

Any ideas???

0 Kudos
1 REPLY 1

Tudor
Very Insightful Person
Very Insightful Person

on ‎08-10-2022 18:40

Try deleting the app and all its data. By logging on to the hub on 192.168.0.1 you can do most things the app can do.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos
Top