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Stuart7744
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Replacement power cable

Was wondering if anyone knew the best place to get a replacement power cable for my virgin media hub? The replacement I ordered didn’t fit!

Thanks

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MikeRobbo
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Alessandro Volta
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Re: Replacement power cable

Virgin Media.

You can contact VM to report the problem using ...

Pre-installation & Delivery team on 08000 521 734

Hub Activation number on 0800 953 9500 

Text service on 07533051809

150 from Virgin landline.

0345 454 1111 from any other UK  phone.

The best time to call is weekdays 08:00 to get a UK agent, anything after 10:00 you must realise that you are quite likely to get through to an offshore agent that doesn't speak English as a first language.

Or you can wait on here for one of the VM Staff to pick up the thread but this may take a few days.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Chris_W1
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Re: Replacement power cable

HI Stuart, thanks for the message. We will send you a private message to get this looked into Chris 

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