Replacement outside brown box cover

[Ashtons2]

The cover off my brown box has blown off and needs replacing. I’ve contacted Virgin Media and have been told that this will come with a charge. Is this true? 

[DeeBee1]

The wind blew out cover off also, can you someone send me a DM and I can share details /image (looks the same as original poster)

[Natalie_L]

Hi Deebee1, 

Welcome to the community and thank you for posting. 

I am sorry to hear the cover has been blown off your external equipment, I would be happy to help. 

I will pop you over a private message to take a few more details now. This will be available via the purple envelope on the top right of this page.

Speak soon, 

[dballantyne1]

Now sorted, thanks all.

[Matthew_ML]

Hey dballantyne1, thank you for reaching out and letting us know this.

Please do feel free to reach out whenever you may need something. Thanks