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Replacement outside brown box cover

Tuning in

The cover off my brown box has blown off and needs replacing. I’ve contacted Virgin Media and have been told that this will come with a charge. Is this true? 


The wind blew out cover off also, can you someone send me a DM and I can share details /image (looks the same as original poster)

Forum Team (Retired)
Forum Team (Retired)

Hi Deebee1, 

Welcome to the community and thank you for posting. 

I am sorry to hear the cover has been blown off your external equipment, I would be happy to help. 

I will pop you over a private message to take a few more details now. This will be available via the purple envelope on the top right of this page.

Speak soon, 



Now sorted, thanks all.

Hey dballantyne1, thank you for reaching out and letting us know this.

Please do feel free to reach out whenever you may need something. Thanks 

Matt - Forum Team

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