4 weeks ago
How do I request a replacement external brown box please? Mine has been broken for some time and wires are exposed.
Thanks for your advice.
Unfortunately I spoke to someone who wasn’t very helpful and just said that there is nothing they can do about it. I might try again and hopefully get a more helpful person.
3 weeks ago
Hi there Ciad01,
Thanks for your post and welcome to our forums 🙂
I am sorry to hear your Omnibox has lost its cover and you have some exposed wires, I can get a tech booked to come and replace this.
Keep an eye out for the purple envelope and I will pop you over a message
2 weeks ago
Thanks for messaging with me Ciad01,
It is all booked in to be replaced please keep us posted on this