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Borisbear
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Replacement cover for outside box

How do I request a replacement lid for our brown box? It's been loose since we moved in last year but it's either blown off or been removed so now the wires are exposed.

Thank you

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Tudor
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Re: Replacement cover for outside box

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
Hayley_S
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Re: Replacement cover for outside box

Hello @Borisbear,

Welcome! Thanks for posting.

Please can you post a photo of the box? Then I can move forward 🙂

Many thanks,

Hayley
Forum Team



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Borisbear
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Re: Replacement cover for outside box

Hi I've tried sending a photo to you but it says it's too big. It's a standard brown box but the lid is missing now

 

Thank you 

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LittleMick73
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Re: Replacement cover for outside box

Hi reduce the file size then resend. Regards Micky
Borisbear
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Re: Replacement cover for outside box

1639584975376.jpg

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Borisbear
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Re: Replacement cover for outside box

Thank you so much, I didnt know how to do it but googled what you put, got an app and voila 😁😁😁

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Gareth_L
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Helpful Answer

Re: Replacement cover for outside box

Hi Borisbear

Thanks for the image 

We can get this booked in to be fixed for you 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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