• 18.73K
  • 2.23K
  • 4.84K
Very Insightful Person
Very Insightful Person
Message 11 of 11
Flag for a moderator

Re: Replacement coaxial cable / isolator cable

@Agentmatt wrote:

Just to say, that I wasn't aware that VM use their own standard cable.  I've been using a cable I made myself from part from Screwfix & B&Q.  I'm in I.T. and the cable I made has been great.  No connection issues or loss in signal.  Been using it for years and speed tests also proven this.  

Not sure why you would need one from VM.  

There is a good reason. Frequency sharing. VM re-uses the frequency spectrum already occupied by Freeview TV Broadcasts, DAB digital radio & more recently 4/5G mobile phone services. Any ingress into their coax cables from these sources will disrupt VMs services, not only for that customer but possibly for the entire section supplied from the street cabinet they are connected to. This could lead to numerous unnecessary fault callouts & investigation work to find the source of the ingress. Hence they use specialised triple screened coaxial. The connectors also can cause issues if incorrectly fitted (micro reflections etc).

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos