Virgin Media Community

[Lucymaria11]

Does anyone know how I would get a replacement brown cover box for out side all the wires are on show and the cover box blew away?

[Tudor · Accepted solution]

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

[Arissa_H]

Hi Lucymaria11,

Thank you for posting on our forums. Sorry to hear your omnibox cover has broken off.

Please can you keep an eye out for the purple envelope, as I will be contacting you directly from there. This way I can do my best to help you.

Thank you.

[Arissa_H]

Thank you for getting back to me on private message 😊

We will do everything we can. If you ever need us for anything, just remember we are one post away.

Take care 😊