Virgin Media Community

[Biscuit_Monster]

My splitter/amplifier has just died, makes a clicking sound and the green light on the plug and the splitter flash on and off about twice a second. It’s a HDU-200, installed about 7-8 years ago along with a TiVo box. 

Called up and tried to explain but don’t think it worked, getting sent something made by Netgear that really sounds like a power line adapter.  I’ve ordered one off eBay just in case for a tenner. 

Is there a way to actually get these replaced by Virgin? It’s been good for about 7-8 years so maybe they’ve been replaced with a newer model.  Stock pictures attached below. 

 

[Molly_G]

Hi @Biscuit_Monster,

Welcome to the forums - thanks for your post!

I can look into getting some more information for you on this. I'll send you a pm to get some details and locate your account - just look out for the purple envelope 🙂

Thanks,