My splitter/amplifier has just died, makes a clicking sound and the green light on the plug and the splitter flash on and off about twice a second. It’s a HDU-200, installed about 7-8 years ago along with a TiVo box.
Called up and tried to explain but don’t think it worked, getting sent something made by Netgear that really sounds like a power line adapter. I’ve ordered one off eBay just in case for a tenner.
Is there a way to actually get these replaced by Virgin? It’s been good for about 7-8 years so maybe they’ve been replaced with a newer model. Stock pictures attached below.

