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Replacement Brown Box

liaminax
Joining in

Good Afternoon,

The cover for the brown box on the external wall has come off and blown away in the storms. How do I go about getting a replacement cover as the cables are completely exposed to the elements currently?

Cheers

Liam

4 REPLIES 4

Tudor
Very Insightful Person
Very Insightful Person

Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @liaminax,

Welcome back, thanks for posting.

I am sad to see that the storm stole your brown box cover!

Can you please tell me if you managed to call us when @Tudor gave you our number? If not let me know.

Many thanks,

Hayley
Forum Team



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Hi Hayley,

Apologies, I've only just seen these messages. I haven't called the number as yet.

Regards

Liam

Hi @liaminax

 

Have you now arranged an engineer?

 

If you've had any trouble doing this over the phone, please let us know and we can help schedule that visit here for you.

 

Please pop us a reply when you can. 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide