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Removing Virgin Media junction box and cabling (fixed to side gate which is being repaired)

Joining in

Hi Virgin Media forum team,

We recently moved into a new home we purchased (we are no longer Virgin Media customers). We are replacing our side gate soon, but there's significant cabling that's attached to it, which is running into a Virgin Media junction box on our external wall. (We have two Virgin boxes on our internal walls too).

There is also a metal mount on our front garden wall -- we are likely to be removing and replacing this wall as well.

I've attached photos to demonstrate.

We'll plan to remove all of this equipment ourselves in the near future, but I wanted to give your team the opportunity to remove it, in case it's important and affects neighbouring customers.

Best wishes,




Very Insightful Person
Very Insightful Person

VMs policy is that cabinet drops to no longer serviced addresses are only removed due to Health & Safety issues. Understandably, they do not want to remove these drop lines which would be capped at the street point & then require the expence of repulling (or failing to repull & having to dig up the duct) to service a new customer at the property a while later.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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