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S_p2
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Remove external cable from front door

I am not a Virgin customer. My neighbour had a problem with their connection and as temporary solution, to help my neighbour I agreed to connect the cable to the brown box in my property.  The cable runs in front of my front door now making it ugly  and a nuisance. Virgin installer had confirmed that it was only a temporary solution for 2 weeks and will be removed after that. It has been over a month now and no effort made both by my neighbour and virgin to remove this.

How do I get cables from front door of my  house removed? Please help. 

 

Thanks 

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lotharmat
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Re: Remove external cable from front door

I'd post up a picture as if it is a trip hazard; it will need to be rectified quickly!



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S_p2
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Re: Remove external cable from front door

IMG_7064.jpgIMG_7063.jpg

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-tony-
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Re: Remove external cable from front door

thats a disaster waiting to happen - have flagged the thread to VM

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Tony.
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Robert_P
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Re: Remove external cable from front door

Hello S_p2

 

Really sorry to see the images provided and of the level of work completed at your property as the temporary fix for your neighbors installation issues, it's clearly not the level of work we aim to provide and can certainly understand you wanting this rectified as quickly as possible. Welcome to the community.

 

I'm going to send you a Private Message to get some more details from in order to get this raised and rectified as quickly as possible and look forward to your reply.

 

Rob