We moved in to a property last year who used Virgin Media. We also carried on using it until this week when our contract ended. The cable goes through our front garden and is unburied. It then goes the whole way around the exterior of the house and comes in through the back of the house. We will be having building work done and would need this cable removed prior to work starting. It is a trip hazard in the front garden to our children. Can you please advise how I go about removing the cable?
wait for VM to come to the thread - they may be able to help - thats MAY - all depends on the local area manager who it will be referred to - some are excellent others will ignore your request hoping you go away - no way to know which you have
you may get all sorts of input saying it a utility and you should not touch it - complete rubbish - so give VM time - set a time scale and if they do nothing then wire clippers at the boundary and remove it and put it in the skip - no danger to you
if VM do remove it then your property will be marked unserviceable so you will have a uphill battle if you want VM in the future