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PJN
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Relocation or installation of additional Coaxial cable

Hi all, 

Apologies if this has covered before, but I can't work out how to use the VM Live Chat! Is it possible to either relocate or have an additional Co-axial point installed in my first floor office? Preferably an additional as I may look to have VM TV installed in future and I'm looking to shift all of my networking kit from under the television! 

Any help would be greatly appreciated! 

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Adduxi
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Message 2 of 10
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Re: Relocation or installation of additional Coaxial cable

Yes, VM can do all that for a very reasonable £25 fee.   

Phone VM or wait here for a day or two for a VM Mod to pick this up.

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PJN
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Re: Relocation or installation of additional Coaxial cable

Ah, that's perfect. Happy to wait as in no major rush! Thanks so much for the prompt response.
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Tudor
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Re: Relocation or installation of additional Coaxial cable

But, if you take the TV package in the future, there wicked be no cost for the additional outlet.


Tudor
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PJN
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Re: Relocation or installation of additional Coaxial cable

Either way, will still need to pay to have existing socket relocated upstairs, so whatever is easier really 🙂

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Hayley_S
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Message 6 of 10
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Re: Relocation or installation of additional Coaxial cable

Hello @PJN,

Welcome! Thanks for posting.

I am sorry that you are waiting for this to be done.

Have you spoken to our call team about this? If not we would be happy to help.

Many thanks,

 

 

Hayley
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PJN
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Message 7 of 10
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Re: Relocation or installation of additional Coaxial cable

Hi Hayley,

I haven't called up yet, no as was unsure of process to follow. If you could arrange, that would be fabulous.

Many thanks,

Peter

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Chris_W1
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Message 8 of 10
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Re: Relocation or installation of additional Coaxial cable

Hi PJN, thanks for the message and posting on the forums. As this would be a relocation this would require a £25 call out fee, would you be happy to accept this? ^Chris

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PJN
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Message 9 of 10
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Re: Relocation or installation of additional Coaxial cable

Hi Chris,

Happy to accept the charge. Do you need any photos of where it is and where I'd like it relocated to as happy to provide these?

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Travis_M
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Re: Relocation or installation of additional Coaxial cable

Hi @PJN

 

Thanks for the reply, i'll drop you a private message now so we can get this sorted.

 

Regards

Travis_M
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