I need to relocated my external brown box and incoming cable location for essential house renovation work. I tried to book an engineer back in January, but am still being told no engineers are visiting properties due to COVID.
Is it the case that not a single engineer house visit is happening still, as I've been told? It does seem a bit odd as restrictions are easing and other companies are managing to service existing customers in a safe manner. Frustrating as the house has been unoccupied the entire time and I've been waiting nearly 4 months without any update on anticipated timelines.